Runner's Hi - Running Together, Growing Together

Introduction

At Runner's Hi, protecting and managing your personal information securely is our top priority. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

Account information (email, name)
Running data (distance, pace, routes)
Location information (when real-time sharing is enabled)
Health data (heart rate, VO2Max, etc.)
Device information and usage logs

Analytics Tools

Microsoft Clarity

We use Microsoft Clarity to improve user experience. Clarity helps us understand how users interact with our service through session recordings and heatmaps.

Data collected by Clarity:

Page views and clicks
Scroll depth
Mouse movements
General device and browser information

Clarity does not collect personally identifiable information (PII). For more information, please refer to Microsoft Clarity Privacy Policy.

You can opt out of tracking by enabling Do Not Track in your browser settings.

How We Use Your Information

Provide and improve our services
Provide personalized coaching and recommendations
Support community features
Customer support
Service analysis and improvement

Data Security

Your data is encrypted and stored securely. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Access and download your personal information
Modify your personal information
Request deletion of your personal information
Restrict data processing

To exercise your rights, please contact us at wonwookimnida@gmail.com.

Data Retention

We retain your personal data until you delete your account. Upon account deletion, we immediately delete your data unless we are required to retain it by law.

Legal retention requirements:

Transaction records: As required by applicable law
Financial records: As required by applicable law
Customer service records: As required by applicable law
Web logs: As required by applicable law

Sharing with Third Parties

We do not sell, trade, or share your personal information with third parties except in the following cases:

With your explicit consent
When required by law or to comply with legal processes

Children's Privacy (COPPA Compliance)

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

For users in the EU: We do not collect personal information from individuals under 16 without parental consent, in compliance with GDPR.

Your GDPR Rights (For EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

Right to access: Request a copy of your personal data
Right to rectification: Correct inaccurate personal data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to processing of your personal data
Right to withdraw consent: Withdraw consent at any time

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy, please contact us at wonwookimnida@gmail.com.