Privacy Policy

Last Updated: January 10, 2025

Introduction

At Runner's Hi, protecting and managing your personal information securely is our top priority. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

  • Account information (email, name)
  • Running data (distance, pace, routes)
  • Location information (when real-time sharing is enabled)
  • Health data (heart rate, VO2Max, etc.)
  • Device information and usage logs

Health Data Collection and Use Consent

Runner's Hi collects the following health data to provide personalized running services. Health data is considered sensitive information and requires separate consent.

Health Data We Collect

  • Heart rate (average, maximum, heart rate zones)
  • VO2Max (maximum oxygen uptake)
  • Calories burned
  • Cadence (steps per minute)
  • Stride length
  • Ground contact time
  • Vertical oscillation
  • Left/right balance
  • Recovery time and readiness
  • Running power

Purpose of Health Data Collection

  • Personalized running analysis and coaching
  • Training effect measurement and feedback
  • Exercise intensity analysis and recovery recommendations
  • Running economy analysis
  • Personal records and performance tracking

Health Data Sources

  • Apple Health (HealthKit)
  • Google Fit
  • Wearable devices (Apple Watch, Garmin, etc.)
  • Direct measurement within the app

Health Data Retention Period

Collected health data is retained until you delete your account, after which it is immediately destroyed. However, if required by law, it will be retained for the specified period.

Your Rights Regarding Health Data

  • Withdraw consent for health data collection and use
  • Request access to collected health data
  • Request correction and deletion of health data
  • Request to stop processing health data

How to Withdraw Health Data Consent

You can withdraw consent by disconnecting health app integration in App Settings > Connected Services, or by removing Runner's Hi's access permission in your device's health app.

※ You can still use basic running tracking services without consenting to health data collection. However, some advanced features such as heart rate-based analysis and training effect measurement may be limited.

Analytics Tools

Microsoft Clarity

We use Microsoft Clarity to improve user experience. Clarity helps us understand how users interact with our service through session recordings and heatmaps.

Data collected by Clarity:

  • Page views and clicks
  • Scroll depth
  • Mouse movements
  • General device and browser information

Clarity does not collect personally identifiable information (PII). For more information, please refer to Microsoft Clarity Privacy Policy.

You can opt out of tracking by enabling Do Not Track in your browser settings.

How We Use Your Information

  • Provide and improve our services
  • Provide personalized coaching and recommendations
  • Support community features
  • Customer support
  • Service analysis and improvement

Data Security

Your data is encrypted and stored securely. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Your Rights

  • Access and download your personal information
  • Modify your personal information
  • Request deletion of your personal information
  • Restrict data processing

To exercise your rights, please contact us at wonwookimnida@gmail.com.

Data Retention

We retain your personal data until you delete your account. Upon account deletion, we immediately delete your data unless we are required to retain it by law.

Legal retention requirements:

  • Transaction records: As required by applicable law
  • Financial records: As required by applicable law
  • Customer service records: As required by applicable law
  • Web logs: As required by applicable law

Sharing with Third Parties

We do not sell, trade, or share your personal information with third parties except in the following cases:

  • With your explicit consent
  • When required by law or to comply with legal processes

Children's Privacy (COPPA Compliance)

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

For users in the EU: We do not collect personal information from individuals under 16 without parental consent, in compliance with GDPR.

Your GDPR Rights (For EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate personal data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured format
  • Right to object: Object to processing of your personal data
  • Right to withdraw consent: Withdraw consent at any time

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Contact Us

If you have any questions about this Privacy Policy, please contact us at wonwookimnida@gmail.com.

Runner's Hi - Running Together, Growing Together